tracybwrites

Tracy Brown


Melbourne, VIC, Australia
Over

As an experience strategist, I use insights about human behavior to fix broken experiences. Sometimes this means redefining their healthcare by innovating entirely new products and services and sometimes it simply means helping people to pay their bills by improving an existing design, sometimes it means redesigning how businesses work.

Part strategist, part UX designer, part service designer, part educator, part CX architect. Mostly the good parts.

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