Emotional Intelligence (EI), Emotional Quotient (EQ): These terms are used to describe the way we react, behave and respond to circumstances and in the face of adversities. The mini-book ‘How to develop emotional intelligence and resilience’ gives an instructional guide to developing these soft skills necessary for professional and personal growth. The book includes five coaching worksheets that one may use to get a better outlook and deeper understanding of the skills needed to survive and thrive in today’s fast paced and competitive workplace and world.